WOW (WideOpenWest Networks) Outage Map (2024)

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WOW (WideOpenWest Networks) users affected:

WOW (formerly known as WideOpenWest Networks) is the sixth largest cable operator in the United States. The company offers landline telephone, Cable Television, and broadband Internet services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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WOW (WideOpenWest Networks) Issues Reports

Latest outage, problems and issue reports in social media:

• Ajeé Witherspoon (@SunflowerNSage) reported a minute ago

  @WOWCare Literally just got the run around and disconnected from the chat by “Gian” on the chat. Wow doesn’t even care that there are cable lines down in my yard!!

• ldew (@lohithayahooco1) reported 2 minutes ago

  @SunflowerNSage @WOWCare Do you honestly think wow read these tweets? I am without service too. This the worst it has been from any service provider.

• MoreCompassion (@MoreCompassion) reported 2 minutes ago

  @WOWCare Still no internet and no ETA for a restoration? That’s garbage service

• DeeVa (@Noneyabness) reported 3 minutes ago

  @WOWCare Lies!! And the worst customer service ever!! Provide us with an update

• Sachin Kerkar (@sevenbunglows) reported 7 minutes ago

  @WOWCare Not true. Still no service in 48168

• Bovious (@FlashHeart59) reported 10 minutes ago

  @WOWCare 31904…restarted modem and service still patchy. Lots of buffering especially Criterion Channel. Two days now.

• Andy Garden (@AGtheSchoolboy) reported 11 minutes ago

  @WOWCare When I call I just get the recording that we know there is a problem in Michigan. No need to report the outage. This is now the 5th day,

• Rachel Chesser (@rachelchesser) reported 12 minutes ago

  .@WOWCare is there some known internet slowdown in Charleston area? Terrible speed for the last few days. Long waits on phone and internet help chat. Finally gave up after 40+ mins.

• susanelizabeth@Imfrommichigan@mstdn.social (@Imfrommichigan) reported 17 minutes ago

  @WOW_WAY I’m not feeling anything with WOW since it’s down and there’s no estimate on when it will be back.

• Javier MAYO (@JavierM85765111) reported 25 minutes ago

  @WOWCare Any update? 5 consecutive days without service at 48098.

• Sue McJ (@suemcj3) reported 28 minutes ago

  @WOW_WAY Service is supposed to be restored but ours is not working. I called to ask for a signal to be sent and they refused????

• ✨🦆 (@BigMamaMeeks) reported 29 minutes ago

  @WOWCare I really need yall to get it together because I’m tired of having either terrible or absolutely no internet service. Make it make sense.

• Penny Goff (@OnecentGoff) reported 29 minutes ago

  @WOWCare Need answers!! Service after power came on Friday then lost it Saturday afternoon! Get different information from different techs! Frustrated beyond belief 😡🤯#Any ETA for 48127???

• indistinct chatter (@peribri) reported 30 minutes ago

  @WOWCare who ******** is in charge of your customer service? You suck. Be more transparent. Majority of Michigan has no WOW service, stop tweeting that “most” are restored lol. I think some solid info would be cool but idk that’s just me!! I don’t have a degree in this!

• Ajeé Witherspoon (@SunflowerNSage) reported 31 minutes ago

  @lohithayahooco1 @WOWCare Update: a technician is scheduled to come out on the 28th. Use the chat feature if you need to get through. However, It’s a slow process and a long wait. Also I had to ask for my bill to be prorated but not a hassle