The map below depicts the most recent cities in the United States where WOW (WideOpenWest Networks) users have reported problems and outages. If you are experiencing problems with WOW (WideOpenWest Networks), please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WOW (WideOpenWest Networks) users affected:
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In the last three months, how would you rate WOW (WideOpenWest Networks)?
2.35 out of 5 12,038 ratings
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WOW (formerly known as WideOpenWest Networks) is the sixth largest cable operator in the United States. The company offers landline telephone, Cable Television, and broadband Internet services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Detroit, MI | 283 |
Tampa, FL | 190 |
Atlanta, GA | 90 |
Lansing, MI | 78 |
Jacksonville, FL | 64 |
Orlando, FL | 60 |
Birmingham, AL | 54 |
Southfield, MI | 50 |
Westland, MI | 44 |
Pflugerville, TX | 35 |
Grand Rapids, MI | 30 |
Miami, FL | 25 |
Sterling Heights, MI | 25 |
Royal Oak, MI | 20 |
Charlotte, NC | 20 |
St. Petersburg, FL | 19 |
Chicago, IL | 17 |
Livonia, MI | 17 |
Canton, MI | 16 |
Clearwater, FL | 15 |
Ann Arbor, MI | 14 |
Columbus, GA | 14 |
Stone Mountain, GA | 14 |
Panama City, FL | 14 |
Clinton Township, MI | 13 |
Oklahoma City, OK | 13 |
Warren, MI | 12 |
Dearborn, MI | 9 |
Montgomery, AL | 9 |
Lynn Haven, FL | 8 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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WOW (WideOpenWest Networks) Issues Reports
Latest outage, problems and issue reports in social media:
- Ajeé Witherspoon (@SunflowerNSage) reported
@WOWCare Literally just got the run around and disconnected from the chat by “Gian” on the chat. Wow doesn’t even care that there are cable lines down in my yard!!
- ldew (@lohithayahooco1) reported
@SunflowerNSage @WOWCare Do you honestly think wow read these tweets? I am without service too. This the worst it has been from any service provider.
- MoreCompassion (@MoreCompassion) reported
@WOWCare Still no internet and no ETA for a restoration? That’s garbage service
- DeeVa (@Noneyabness) reported
@WOWCare Lies!! And the worst customer service ever!! Provide us with an update
- Sachin Kerkar (@sevenbunglows) reported
@WOWCare Not true. Still no service in 48168
- Bovious (@FlashHeart59) reported
@WOWCare 31904…restarted modem and service still patchy. Lots of buffering especially Criterion Channel. Two days now.
- Andy Garden (@AGtheSchoolboy) reported
@WOWCare When I call I just get the recording that we know there is a problem in Michigan. No need to report the outage. This is now the 5th day,
- Rachel Chesser (@rachelchesser) reported
.@WOWCare is there some known internet slowdown in Charleston area? Terrible speed for the last few days. Long waits on phone and internet help chat. Finally gave up after 40+ mins.
- susanelizabeth@Imfrommichigan@mstdn.social (@Imfrommichigan) reported
@WOW_WAY I’m not feeling anything with WOW since it’s down and there’s no estimate on when it will be back.
- Javier MAYO (@JavierM85765111) reported
@WOWCare Any update? 5 consecutive days without service at 48098.
- Sue McJ (@suemcj3) reported
@WOW_WAY Service is supposed to be restored but ours is not working. I called to ask for a signal to be sent and they refused????
- ✨🦆 (@BigMamaMeeks) reported
@WOWCare I really need yall to get it together because I’m tired of having either terrible or absolutely no internet service. Make it make sense.
- Penny Goff (@OnecentGoff) reported
@WOWCare Need answers!! Service after power came on Friday then lost it Saturday afternoon! Get different information from different techs! Frustrated beyond belief 😡🤯#Any ETA for 48127???
- indistinct chatter (@peribri) reported
@WOWCare who ******** is in charge of your customer service? You suck. Be more transparent. Majority of Michigan has no WOW service, stop tweeting that “most” are restored lol. I think some solid info would be cool but idk that’s just me!! I don’t have a degree in this!
- Ajeé Witherspoon (@SunflowerNSage) reported
@lohithayahooco1 @WOWCare Update: a technician is scheduled to come out on the 28th. Use the chat feature if you need to get through. However, It’s a slow process and a long wait. Also I had to ask for my bill to be prorated but not a hassle
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